It is the largest integrated facility management organization in the Sultanate of Oman. Established over 25 years ago, it has a 6000-strong workforce and several firsts to its credit, including the first company to be certified ISO-9001:2008 in the facility management industry in Oman and the first company to have an in-house Medical Centre, Fleet
Maintenance and Training Centre.

At any given time, ANS has over 1200 active sites where its staff are deployed in functions ranging from Housekeeping, Security, Pest Control, Waste Management, etc. These sites are located all over the Sultanate of Oman and are
across industries as diverse as Government Installations, High-Traffic Retail Showrooms, Hypermarkets, Factories, Offices, Airports and other Industrial Installations. ANS has over 800 active customers, including some prestigious brands in Oman and the GCC area. With such a diverse portfolio of clients and sites.

ANS’ key challenge is one of variability

• It is the largest integrated facility management organization in the Sultanate of Oman.
• Established over 25 years ago, it has a 6000-strong workforce and several firsts to its credit, including the first company to be certified ISO-9001:2008 in the facility management industry in Oman and the first company to have an in-house Medical Centre, Fleet Maintenance and Training Centre.
• At any given time, ANS has over 1200 active sites where its staff are deployed in functions ranging from Housekeeping, Security, Pest Control, Waste Management, etc. These sites are located all over the Sultanate of Oman and are across industries as diverse as Government Installations, High-Traffic Retail Showrooms, and
• Hypermarkets, Factories, Offices, Airports and other Industrial Installations. ANS has over 800 active customers, including some prestigious brands in Oman and the GCC area. With such a diverse portfolio of clients and sites.

At a Glance

Company: Manpower Service Contractor specializing in Housekeeping, Security,
Landscaping and Waste Management.
Industry: Facilities Management
Geography: Sultanate of Oman/GCC

Key Challenges

• High degree of variability inherent in the business.
• High Cycle Times for various processes.
• Human Error in managing variability.
  JobNext Benefits
• Flexible Architecture – allowing variability to be managed.
• Cycle Times reduced by a factor of 80%.
• Human Errors are eliminated.

ANS had created a home-grown application that allowed them to manage their business,
However this application could not support the increasing complexity and
diversity of their business model. Furthermore, this system was a client-server application
and allowing secure remote access to this system had additional IT Infrastructure related
challenges.

The Solution

JobNext Business Management Platform was chosen as the application to support and
automate ANS. Utilizing a highly flexible Project-based architecture, JobNext is able to
manage and support the variability built into the ANS’ business. 

Key features include: The Result

“SoftNext is not a vendor – but our family member” – Sayyid Khalid bin Hamed bin Saif
Al Busaidi, Founder and Chairman of the Al Nab’a Group of companies.
Reduction in Cycle Times and Human Errors across all business processes:

• Payroll for 6000 employees processed with 0 errors in 7 days as opposed to
  21 days earlier.
• Contracts and Quotations prepared by one person across 600 customers and
  1200 contracts as opposed toa 5-person department.
• Complete elimination of human intervention and manual decision making in
  Payroll policies, procurement and billing.
• Invoices created for all customers in 7 days – a reduction of 75% – leading to
  faster collection and reduced working capital requirements.
• Proactive Maintenance of fleet and equipment with no delays.

The Chairman, Board of Directors and Senior Management now have a fine-grained control
and view of the business across verticals, customers and contracts. Leading to better
decision-making and paving the path for hyper-growth in the days to come.
The implementation of JobNext at Al Nab’a has done more than improve the efficiency.